Please note this list of frequently asked questions will continue to change as we learn more about the impact of COVID-19 on sports and facility use.

Last updated on July 29th, 2021



Will the $150 non-refundable deposit be refunded if ringette gets cancelled due to COVID-19?

Only in the event that the City of Ottawa closes the arenas and refunds the associations the ice cost, as they did previously, will the deposits be refunded on a prorated basis. The $150 deposit will be used towards the registration fee.

If we pre-registered, but decide not to register for the 2021/22 season, will we be obligated to pay the remaining balance?

No. If you pre-registered, but chose not to complete the full season registration, you are not obligated to pay the remaining balance. The deposit will not be refunded.

How will the pre-registration deposit be deducted from our registration fee?

In the RAMP registration system, there are two “packages” that are available. If you register before July 25th, 2021, you will be eligible for the early bird rate of $695.00. Registration after the early bird deadline will be $725.00. When registering to either package, you will only be obligated to pay the $150 deposit. The remaining balance will need to be paid by the required deadline, or can be paid in full at the time of registration.

I missed early bird registration, can I still register?

Yes! If you missed early bird registration, you will still have the opportunity to register for the upcoming season. If you did not register prior to the early bird, you will not be entitled to the rate of $695, and will be required to pay the full registration rate of $725.


Friend Requests

Are friend requests still being accepted?

Yes. Friend requested are accepted until August 31st, 2021. In the higher age groups, due to varying factors of play and skills friend requests are extremely difficult to coordinate.

Why are friend requests only for U10 and younger?

Similar to previous seasons, friend requests are only accepted for U10 and younger.

Could WORA make an exception this season and accept friend requests at all ages, in order to keep players that already hangout together or go to school together?

Unfortunately, this option would not be feasible. With so many schools in our region, and friend groups outside of school, it would be extremely difficult for the directors to try to accommodate the requests, along with making sure that groups are created based on age and skill set.


Out of Association Players

Will Out Of Association (OOA) players be required to register with their home association?

Players are required to first register with their home association. The player must then contact their home association to request a release to their desired association. Upon consideration of several factors and if approved the home association may then submit a request to Eastern Region (ERRA) for approval. If approved, WORA will take the required actions. Please see our policy



Is the current fee structure based on one hour a week for the whole season or does it account for the increase in required ice once we are allowed to game play?

The current fee structure is based on a normal season.

Is the goalie rebate program still in effect, or has it been removed to help reduce costs?

The goalie rebate program has not been removed. Please used the form found on our website to submit your request.

Is the family rebate program still in effect, or has it been removed to help reduce costs?

The family (of 3 or more) rebate program has not been removed. Please email the treasurer and the registrar to obtain the promo code to be used during the registration process.


Health and Safety

What will the ice time experience look like, from start to end of the sanctioned activity?

As of June 29th, 2021 WORA has not been given the specific guidelines from the City of Ottawa. Once they are received, they will be distributed to our members and/or the Covid Safety Representative (CSR).

Ringette Ontario has announced that they have made the decision to not sanction any traditional tournaments until January 1st, 2022, but where permitted, clubs may hold small events and/or festivals with Ringette Ontario’s approval.

Will parents be able to watch the players practice?

As of June 29th, 2021, the city has not said that the 1:1 rule has been removed or modified. As information is received, it will be communicated.

Are players required to wear a mask on and off the ice?

Properly fitted masks, that cover the nose and mouth, are to be worn at all times. The only exception will be when players are on the ice OR on the bench (e.g. during a scrimmage, when permitted). WORA is requiring volunteers (Coaches/Trainers) on and off of the ice.

Will WORA be providing members with PPE?

No. Members are required to provide their own PPE.

Will WORA consider requesting players to wear full face shields instead of cages to help reduce the spread of droplets on the Benches and ice?

At this time, Ringette Ontario hasn’t planned to implement face shields as part of the required equipment.

Do participants have access to the changing rooms?

As of July 29th, 2021, the city has not yet announced the changing room restrictions. As information is received, it will be communicated.

What if I am sick or my child is sick but does not have COVID-19?

If a participant is not feeling well or has symptoms of COVID-19, the participant is advised to follow up with their physician and/or Ottawa Public Health for instructions. There will be a daily health assessment form that each individual will have to fill out prior to every activity and/or entering a facility to determine if the individual can participate.

What should I do if I or my child is displaying signs of COVID-19 but have not been tested?

If a participant is not feeling well or has symptoms of COVID-19, the participant is advised to follow up with their physician and/or Ottawa Public Health for instructions. There will be a daily health assessment form that each individual will have to fill out prior to every activity and/or entering a facility to determine if the individual can participate.

If someone in the group tests positive for COVID-19, will the group be allowed to continue to play ringette?

If someone in your cohort tests positive for COVID-19, the Ottawa Public Health authority will determine communication protocol, contact tracing and isolation/quarantine requirements. It is possible, therefore, that one diagnosis in a cohort could lead to that cohort being required to pause all ringette activities until the public health authority determines it is safe to return.

If a team is unable to return to ringette activities, due to someone in the group testing positive for COVID-19, what will happen with the unused ice?

We hope with all the safety measures put in place that this does not happen, but in the event that it does happen, the WORA executives will deal with it on a case by case basis.

Will a player/coach health check form be required at the start of the season or at the start of each and every on ice session?

Multiple waivers must be signed during the registration process for players and bench staff. All participants will have to verify their attendance to an activity at least 48 hrs in advance. As well, within 8 hrs prior to the activity, each participant will have to fill out a daily health attestation form. *to be revised for the 2021-22 season by RO.

How will WORA make sure parents, players and coaches are following the rules? Will there be a code of conduct and consequences if rules are not followed?

All participants of any sanctioned activity are to follow the protocols in place. Any misconduct is to be reported immediately to the Covid Safety Leader (CSL) and the WORA executives.

How are you going to ensure that coaches enforce the rules? What will the consequences be if those rules are not enforced? Can members trust that the board will address appropriately? Or should members report directly to Ottawa Public Health?

Ringette Ontario has required all of their associations to appoint a Covid Safety Leader (CSL). WORA’s CSL and the Covid Safety Team will be providing all bench staff, players and parents the necessary information and rules for the upcoming season.

It is extremely important that the protocols put in place by WORA, Ringette Ontario and the City of Ottawa are followed by everyone, as any misconduct puts WORA Return to Ringette plan and city contract at risk for the entire association, as well as poses a serious risk to our members health and safety. Any misconduct is to be reported immediately.


Coaches / Bench Staff

When will coaching applications start being accepted?

We will make a post online once coaching applications can be submitted. If you would like more information, please reach out to the competitive and/or regional director.

How are bench staff selected (not head coach)?

In the welcome to your team email, the coach’s name will be listed. We encourage interested volunteers to express their interest to the head coach. You may also contact the competitive and/or regional director.


Group Formation

What is WORA’s intent on team formation for the 2021-22 season?

WORA intends to hold conditioning, sort outs and tryouts at the beginning of the season in order to create teams this season. We must wait to hear back from the city and the region on the restrictions for this season before moving forward.


Player Development

Will WORA be hosting power skating this season?

WORA hopes to be able to partner with the GSC this season to hold power skating session. More details will be posted on the power skating page soon.



Don’t forget to check out Ringette Ontario’s FAQ page.